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Customer Support

How to read your DIRECPATH Billing Statement


Your account at a glance.
Get a quick view of your Account Number, Due Date, and Service Period.

How to contact us.
Find the Customer Care phone number right at the top of the page.

Account Summary
Review a quick summary of your account information and activity.

Important Viewer Notes.
Find important notes, reminders, promotions, special events, and savings opportunities here.

Payment Coupon.
Find your Payment Coupon here. Verify that our address shows in the return envelope window.

Service & Use.
See the line-by-line detail of each payment, charge, credit, and current charges for service.

Additional Subscriber Info.
Find detailed information regarding account regulations here.